These terms and conditions govern your use of this website. By using this website, you automatically accept these terms and conditions in full.

Data protection

This website does not use cookies. Any data provided to us by users (including, but not limited to, email addresses, postal addresses, names and telephone numbers, may be held by BD Audio for our own use. Any client data held by BD Audio will not be sold or passed to any third party excepting under the circumstances of BD Audio being sold as an operating entity to a third party. Under such circumstances, agreement will be sought that these terms and conditions will continue to apply. Data may also be passed if required so by law to any legally appointed body, under such circumstances BD Audio Ltd will be under no obligation to inform of such transfer.


Every part of this website, including all text and images, is the intellectual property of BD Audio and/or the manufacturers and distributors represented here. No part or whole of this website may be copied, reproduced or distributed in any form whatsoever without the prior written permission of BD Audio.

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website. You must not use this website in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

Limited warranties

Although we do our best to ensure all the information on this website is accurate, we cannot warrant the completeness or accuracy of any information published on this website; nor do we warrant to ensure that the website remains available or that the material on the website is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

Limitations and exclusions of liability

Nothing in these terms and conditions will:

(a) limit or exclude our or your liability for death or personal injury resulting from negligence; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation;

(c) limit any of our or your liabilities in any way that is not permitted under applicable law; or (d) exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in these terms and conditions:

(a) are subject to the preceding paragraph; and

(b) govern all liabilities arising under the terms and conditions or in relation to the subject matter of the terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

We will not be liable to you in respect of any loss or corruption of any data, database or software.

Any prices we quote will be applicable at the time of quotation only. As some products are imported from outside of the UK and the EC, they may be subject to change at any time due to exchange rate fluctuations and other external influences. We therefore cannot be held liable for any change to any price until the time of accepting a confirmed order.

If any product is available to order only, it must be paid for in full at the time of order and at the agreed price applicable at that time. We will quote a best possible estimate of any delivery time, but we cannot be held liable for any loss or damages as the result of any delay to delivery.

We will not be liable to you in respect of any special, indirect or consequential loss or damage.


We may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of our website from the date of the publication of the revised terms and conditions on our website. Please check this page regularly to ensure you are familiar with the current version.


These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England.

Trading details

The full company details are:

BD Audio Limited
1 Sycamore Close
WR14 1UG

Company registration number: 08029743
VAT registration number: 138 9792 55

The company can be contacted by telephone on: 01684 560853 or by email


When you place an order on a non stocked item we will contact you with a delivery time as soon as possible and keep you up to date with dispatch times.


An unwanted product can be returned within 14 days of delivery as long as it’s still in original, unopened packaging.

Returns and exchanges can only be processed with proof of purchase. This can be the sales receipt, a bank statement or an online sales invoice.

You cannot return unwanted items after 14 days of purchase, nor can you return items that have been used.
Built to order and custom build orders cannot be returned.

In accordance with your rights when you purchase goods online, unwanted products can be returned open so long as you let us know you want to return them within 14 calendar days from the day after delivery. They must include all original packaging, be in ‘as new’ condition and must not have been used, installed or had any data input on them.

Items delivered direct from the Manufacturer cannot be returned to our store. Special orders and ‘built to order’ items cannot be returned.

We’re always here for you if an online purchase develops a fault. However, before you return a product, please check that there definitely is a fault.

If you receive a damaged product, please contact us within 48 hours. We will arrange an exchange or refund as soon as possible.

If you decide to cancel an order that you have not yet received, please contact to inform us whether you would like a refund or exchange. To speed up the process, please have your order details to hand before calling.